Return Policy www.forwardstar.uk
Forward Star Refund and Return Policy,
Thank you for shopping at www.forwardstar.uk
If you are not entirely satisfied with your purchase, we are here to help you.
Returns
- Designer T shirt (FSUK Unique)
- There is no refund and return policy at forwardstar.uk for product named Designer T Shirt (FSUK Unique) due to it is a product made by the order for a person. Sometimes it may be available prior to order but in both cases this product can not be refunded or returned in any case. It is totally customer/buyers responsibility to purchase the item. However, we are trying hard to provide best product to you.
- Different sizes can not be returned in this category due to customer is advised to choose suitable size while placing an order.
- Printed T shirt
- Customer can refund or return products in this category within 14 calendar days of purchase.
- Product must be in same packing as delivered and remain unused.
- While receiving product return, our team will make sure that the product is in new condition and then refund or exchange will be processed.
- Plain T shirt
- Customer can refund or return products in this category within 14 calendar days of purchase.
- Product must be in same packing as delivered and remain unused.
- While receiving product return, our team will make sure that the product is in new condition and then refund or exchange will be processed.
- Hoodie & Jeans
- Customer can refund or return products in this category within 14 calendar days of purchase.
- Product must be in same packing as delivered and remain unused.
- While receiving product return, our team will make sure that the product is in new condition and then refund or exchange will be processed.
- Digital Art & Clipart
- Digital Art & Clipart are digital products, hence can not be return or refund or exchange.
- forwardstar.uk website shows clarity of the work and then you are allowed to purchase. We advice you to take a look on digital work before placing an order.
- Other product & other Terms,
- Any other product or services can be return or replaced within 14 calendar days of purchase and following above conditions as well as forwardstar.uk website’s terms and conditions.
- Product must be returned to headquarter of the company by customer. And customer also need to provide receipt as a proof of purchase in order to process refund within 15 calendar days of purchase.
Definitions:
- Customer/consumer/buyer/user all are the same synonyms of user at the website.
- Forward Star Ltd./Forward Star/FSUK/FSUK Team/ Team Forward Star/company/we/us all are same person as https://forwardstar.uk website service provider.
- Product/garments/printedmaterial/unit/sample/digitalart/clipart all are same synonyms of a product provided by forwardstar.uk
- Tshirt/Jeans/Hoodies/Digitalart/clipart are product categories at forwardstar.uk
To be eligible to return or refund your item must be unused and in the same conditions that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof purchase
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days depending on your card issuer’s policy.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us.
Forward Star Team